Shipping policy
Order Processing Time
We aim to process all orders as quickly as possible. Orders are typically processed within 1–2 business days after payment confirmation.
Shipping & Delivery Times
Shipping times may vary depending on your location and the selected shipping method.
- United States: Estimated delivery time is 2–7 business days.
- International Orders: Estimated delivery time is 14–21 business days.
Shipment Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number, allowing you to monitor your shipment in real time.
Possible Delays
Delivery times may be affected by factors beyond our control, including customs clearance, weather conditions, or courier-related delays.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, kindly provide:
- Your order number
- Clear photos or videos showing the damage or defect
Contact Us
If you have any questions regarding your shipment, please contact us at support@byaban.com.